Shipping policy

Shipping Policy

Last updated: November 3, 2026

I design every piece, making some by hand and assembling or hand-selecting others, and I want it to reach you safely. Here is how shipping works.

1. Processing Time

Most orders are processed within 1 to 3 business days (Monday to Friday, not counting holidays).

Custom or personalized orders can take longer. I will tell you the timing when you place your order.

2. Shipping Methods and Rates

United States

Method	Cost	Estimated delivery	Carrier service
Standard	$5 flat rate. Free on orders of $50 or more.	3 to 5 business days	USPS First Class or Priority Mail
Expedited	$15	1 to 2 business days	USPS Priority Mail Express (choose at checkout)

International

Rates are calculated at checkout from USPS and DHL Express rates, based on your destination and the weight of your order.
Estimated delivery is 7 to 14 business days, depending on customs.
You are responsible for any customs duties, taxes, or fees your country charges.

All shipments include tracking and are insured against loss or damage in transit.

Delivery times are estimates, not promises. Please see the Important Notes below.

3. Where I Ship

I ship to all 50 U.S. states and to select international countries. If you do not see your country at checkout, email me at Hello@NBjewelryboutique.com and I will let you know if I can ship there.

4. Order Tracking

When your order ships, you will get an email with a tracking number. For international orders, tracking may be limited once the package leaves the U.S.

5. Shipping Restrictions

I do not ship to P.O. boxes when an order has high-value items or needs a signature.
Some remote areas may have extra shipping fees or longer delivery times.

6. Lost or Damaged Packages

Lost packages: If your order has not arrived within the estimated delivery window, email me within 30 days of the ship date. I will work with the carrier to find it, or I will send a replacement or refund.

Damaged, defective, or incorrect items: If your order arrives damaged or defective, or it is not what you ordered, please email me within 7 days of delivery. Include photos of the item and the packaging. I will arrange a replacement or a refund, and I will cover the return shipping. Please see the Refund Policy for the full steps.

7. Important Notes

Shipping times are estimates. Weather, holidays, and carrier delays can change them.
I am not responsible for delays caused by an incorrect address entered at checkout. Please double-check your address before you order.
Need something by a certain date? Email me before you order and we will talk about options.